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Incident Investigation Training

Master systematic investigation techniques, root cause analysis methodologies, and effective corrective action implementation for workplace incidents.

2 Days (16 Hours)
Certificate Included
Max 18 Participants

Course Overview

This comprehensive training program equips participants with essential skills and knowledge to conduct thorough, systematic incident investigations. Designed for safety professionals, supervisors, and management personnel, this course focuses on identifying root causes, understanding contributing factors, and implementing effective corrective actions to prevent recurrence.

Through practical case studies, investigation simulations, and hands-on exercises, participants will learn proven investigation methodologies, evidence collection techniques, and report writing skills that support organizational learning and continuous improvement.

Learning Objectives

Investigation Planning

Plan and organize systematic incident investigations

Root Cause Analysis

Apply proven RCA methodologies to identify true causes

Evidence Collection

Gather and preserve physical and documentary evidence

Interview Techniques

Conduct effective witness and stakeholder interviews

Report Writing

Prepare comprehensive investigation reports

Corrective Actions

Develop and implement effective corrective measures

Course Content

Day 1: Investigation Fundamentals & Evidence Collection

  • Purpose and objectives of incident investigation
  • Legal and regulatory requirements
  • Immediate response and scene preservation
  • Evidence identification and documentation
  • Photography and sketch techniques
  • Witness interview preparation and techniques

Day 2: Root Cause Analysis & Corrective Actions

  • Root cause analysis methodologies (5 Why's, Fishbone, Fault Tree)
  • System factors and organizational causes
  • Contributing factors analysis
  • Investigation report structure and writing
  • Corrective and preventive action development
  • Case study exercises and group discussions

Who Should Attend

  • Safety Managers & Officers
  • Incident Investigators
  • Supervisors & Team Leaders
  • Quality Assurance Personnel
  • Operations Managers
  • Risk Management Professionals
  • HR Personnel
  • Internal Auditors

Course Investment

$480 USD per person
2-Day Intensive Training
Case Study Exercises
Investigation Templates
Certificate of Completion
16 CPD Points Awarded
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Course Information

Duration
2 Days (16 Hours)
Location
Harare Training Centre
Class Size
Maximum 18 participants
Certification
QHSE Zimbabwe Certificate
CPD Points
16 Continuing Professional Development Points
Language
English

Ready to Master Incident Investigation?

Join our comprehensive Incident Investigation training and develop the skills to conduct thorough investigations that drive meaningful organizational improvements.

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